Managed Services

Our clients have seen a significant reduction in IT related operational and capital expenses by migrating to public, private or hybrid cloud, or by outsourcing the dedicated hardware provisioning and management to us. Reacquire your focus on business objectives by outsourcing your IT activities, such as colocation and hardware provisioning and support. We provide public cloud, private cloud, and hybrid cloud hosting managed services, in addition to traditional colocation and managed hardware services.

Vulnerability scans

Our vulnerability scans use a powerful network security assessment tool for finding potential security and compliance risks and flaws in your Internet infrastructure. This security tool reports on thousands of updated vulnerabilities by performing a complete scan. After a scan is completed, a report is generated that lists possible vulnerabilities found in your systems. We offer these vulnerability scans as a subscription service where scans are run on a bi-weekly or other user-configured basis.

Firewalls

Protecting your data is always a high priority but protecting the integrity of your network is also critical in maintaining a secure environment. We recommend our fully redundant, distribution network level managed firewall solution to protect your IT infrastructure against intentional, hostile intrusions. This solution is hardware-based using the latest Cisco Firewall Services Modules (FWSM) in our distribution B level redundant switches at each data center.

OS Hardening, patches & updates

Our managed OS hardening service minimizes your servers’ exposure to current and future threats by configuring the operating system to be optimally secure. Our OS Hardening Service addresses security weaknesses in operating systems by implementing the latest OS patches and updates, deactivating unnecessary programs, and following procedures and policies to reduce malicious attacks and system downtime and to bring the system in line with various common security standards (such as PCI-DSS).

Storage Area Network (SAN) and Network Attached Storage (NAS) are ideal for businesses requiring massively scalable, high-performance storage solutions and which are not yet ready to use the next-generation distributed storage offered on our cloud. Our managed SAN storage or NAS storage solutions deliver scalable, enterprise-level storage management and improved data access for business running applications such as Oracle, MS SQL, Exchange, and ERP.

Our managed backup, powered by R1Soft®, is a unique Continuous Data Protection service that keeps the back-up synced to your live data in real time. Incremental backups (Continuous Data Protection) are done in real time at the block level instead of the file level. Block level backup provides several advantages including the speed of completing a backup operation, a drastic reduction in disk and network I/O, the ability to perform backups as often as every 15 minutes, and no performance penalty for servers having many files.

Ensure optimal application performance for each of your application tiers – web, middleware, and databases – through our application management service. We support a wide variety of custom, off-the-shelf and enterprise solutions with SLAs based on your specific criteria. Minimize IT spending and reduce your cost of ownership while at the same time improving reliability and performance.

Our proactive monitoring service is a comprehensive solution which includes continual monitoring of specified ports and services on your behalf. In the event a service disruption is detected, you and your support team will be notified immediately. In addition, a trouble ticket will be opened, and our technicians and systems administrators will act on it immediately, pursuant to your pre-existing instructions. In addition, both the automated service and our systems administrators will automatically attempt to restart the affected service on your affected servers and will troubleshoot to find the root cause of the unexpected service interruption.

We provide enterprise customers with a cost-effective, fully managed service for network equipment such as switches, routers, and firewalls. This is how we ensure you are using our supported Cisco® enterprise-grade hardware to its full potential, by having compatible and fully integrated customer edge network built to the strictest of performance, uptime and reliability standards – without any compromises.

We balance load across multiple servers or VMs, thus providing you with the scalability to grow your site or application well past a level that even the most powerful server or VM can serve. Add next to limitless scalability, boost throughput, and improve response time by handling SSL offloading, caching, and compression at the load balancer hardware level. All our solutions use industry-leading load-balancing platforms, backed by 24x7x365 support from our fully trained, ITIL certified engineers within our enterprise-grade data centers nationwide.