About the Client
An industry leader in online channel management solutions. The enterprise prides itself on combining best practices and innovative software and integration technology that helps retailers maximize their profits across multiple e-commerce channels.
In the summer of 2012, this company’s existing colocation agreement was coming to an end. With rapid growth in their technology platforms and a need to cover critical business functions worldwide, the enterprise began an extensive search for another colocation provider that could provide the company with the level of service they needed to accomplish their aggressive growth strategy. With new initiatives in place, and utilizing a Software-as-a-Service (SaaS) model, their site reliability and accessibility to their data was paramount. Like many businesses, the firm was using information technology to improve efficiency and service, not just to meet its own internal targets, but also to satisfy customer demand.
After evaluating a number of managed services providers, the firm decided that HopOne would be the best partner to meet their goals. With three SSAE 18 audited & compliant data centers in geographic regions this enterprise desires – Northern Virginia, the hub of the global Internet, and well-connected Seattle on the west coast – our best-of-breed data center operations with hardened physical infrastructure, the highest level of availability, industry-leading SLA, and a complete managed services portfolio, the choice to them was clear. The business partnership flourished from day one with a customized multi-data center, private network interconnected, solution, allowing the enterprise’s two coast operations to effectively (and securely) function as one.